Unemployed? Navigate what's next with someone who knows the way. Find your Navigator.

At the Idaho Department of Labor, you can:

  • Find a Navigator. They offer in-person help with unemployment insurance and are available at several locations. Call your local office to see if they are available near you. Click here to learn what a UI Navigator does.
  • Use our free resources. Access computers, internet, phones, fax, copiers, and printers in our resource rooms.
  • Verify your identity. Secure your account before collecting unemployment insurance.
  • Get help with housing, transportation, childcare, food, internet access, tuition, textbooks, school fees, identification, work equipment and more.

Employers! Tap our employee recruiting services, skill assessments, training resources and labor market information. Learn about Idaho hiring incentives and tax credits.

A proud part of the american job center network

Office directory by region

Find a local office near you. Walk-in services and appointments are available at both permanent and mobile locations. Click on the button for office hours.

Northern

Post Falls

Unemployment Insurance Navigators are available at this location to help you file or understand unemployment.

600 N. Thornton St. Post Falls, ID 83854 Phone: (208) 457-8789 Fax: (208) 773-5773 Email: kcmail@labor.idaho.gov Dave Darrow, manager

Hours
8 a.m. – 5 p.m.
Monday – Friday
except observed holidays

Printable schedule

Kootenai Office

Mobile location hours (PDF )

Bonners Ferry Clark Fork Kellogg Sandpoint St. Maries

North Central

Lewiston

Unemployment Insurance Navigators are available at this location to help you file or understand unemployment.

1158 Idaho St.
Lewiston, ID 83501-1960
Phone: (208) 799-5000
Fax: (208) 799-5007
Email: lewistonmail@labor.idaho.gov
Misti Sullivan, manager

Hours
8 a.m. – 5 p.m.
Monday – Friday
except observed holidays

Printable schedule

Mobile location hours (PDF )

Grangeville Moscow Orofino

Southwestern

Caldwell

Unemployment Insurance Navigators are available at this location to help you file or understand unemployment.

4514 Thomas Jefferson St.
Caldwell, ID 83605
Phone: (208) 364-7781
Fax: (208) 454-7720
Email: canyoncountymail@labor.idaho.gov
Elizabeth Anzaldua, manager

Hours
8 a.m. – 5 p.m.
Monday – Friday
except observed holidays

Printable schedule

Boise

Unemployment Insurance Navigators are available at this location to help you file or understand unemployment.

Customer parking for the Boise office location has changed. Planning a visit? See this map on where to park.

1st Floor, East
317 W. Main St
Boise, ID 83735
Phone: (208) 332-3575
Fax: (208) 334-6222
Email: boisemail@labor.idaho.gov
Dan Holmes, manager

Hours
8 a.m. – 5 p.m.
Monday – Friday
except observed holidays 

Printable schedule

South Central

Twin Falls

Unemployment Insurance Navigators are available at this location to help you file or understand unemployment.

420 Falls Ave.
Twin Falls, ID 83301
Phone: (208) 735-2500
Fax: (208) 736-3007
Email: magicvalleymail@labor.idaho.gov
Megan Beyer, manager

Hours
8 a.m. – 5 p.m.
Monday – Friday
except observed holidays

Printable schedule

Burley

Unemployment Insurance Navigators are available at this location to help you file or understand unemployment.

127 W. 5th St. North
Burley, ID 83318-3457
Phone: (208) 678-5518
Fax: (208) 678-1765
Email: mini-cassiamail@labor.idaho.gov
Megan Beyer, manager

Hours
8 a.m. – 5 p.m. 
Monday – Friday
except observed holidays

Printable schedule

Mobile location hours (PDF )

Bellevue Hailey

Southeastern

Pocatello

Unemployment Insurance Navigators are available at this location to help you file or understand unemployment.

430 N. 5th Ave.
Pocatello, ID 83205-4087
Phone: (208) 236-6710
Fax: (208) 232-0865
Email: pocatellomail@labor.idaho.gov
Kandi Rudd, manager

Hours
8 a.m. – 5 p.m.
Monday – Friday
except observed holidays

Printable schedule

Mobile location hours (PDF )

American Falls Blackfoot Preston Soda Springs

Eastern

Idaho Falls

Unemployment Insurance Navigators are available at this location to help you file or understand unemployment.

1515 East Lincoln Rd.
Idaho Falls, ID 83401
Phone: (208) 557-2500
Fax: (208) 525-7268
Email: idahofallsmail@labor.idaho.gov
Windy Hahn, manager

Hours
8 a.m. – 5 p.m.
Monday – Friday
except observed holidays

Printable schedule

Mobile location hours (PDF )

Ashton Challis Rexburg Salmon St. Anthony

Administrative Offices

Boise

317 W. Main St
Boise, ID 83735
Phone: (208) 332-3570
Fax: (208) 334-6300

Hours
8 a.m. – 5 p.m.
Monday – Friday
except observed holidays

Printable schedule

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